Privacy Policy

Last Updated: September 1, 2023

Welcome to Khojo Right Now, operated by Khojo Right Now Private Limited (“Company,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and disclose your personal data when you use our website and mobile applications (collectively, the “Service”). Your use of the Service constitutes your agreement to the terms of this policy.

1. Information Collection and Use

We collect various types of information to enhance and provide the best possible experience for our users.

1.1 Personal Data

While using our Service, we may request certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This information may include, but is not limited to:

• Email Address
• First Name and Last Name
• Phone Number
• Cookies and Usage Data

1.2 Usage Data

We may also collect Usage Data, which is generated automatically as you interact with our Service. This data may include:

• Your computer’s Internet Protocol (IP) address
• Browser type and version
• Pages you visit on our Service
• Date and time of your visit
• Duration of your visit
• Unique device identifiers
• Other diagnostic information

When you access the Service via a mobile device, Usage Data may also include:

• Mobile device type
• Mobile device unique ID
• Mobile device IP address
• Mobile operating system
• Mobile Internet browser type
• Other diagnostic information

1.3 Tracking & Cookies Data

We utilize cookies and similar tracking technologies to enhance and monitor your interactions with our Service. Cookies are small data files with unique identifiers sent to your browser from our website and stored on your device. Additionally, we may use beacons, tags, and scripts for data collection and analysis. You can configure your browser to refuse all cookies or alert you when a cookie is sent, although this may limit certain features of our Service. Examples of cookies we use include:

• Session Cookies (for Service operation)
• Security Cookies (for security purposes)
• Preference Cookies (to remember your settings)

2. Use of Data

We collect and utilize data for various purposes, including:

• Providing and maintaining the Service
• Notifying you about Service changes
• Enabling participation in interactive Service features
• Offering customer support
• Providing analysis and valuable insights to improve the Service
• Monitoring Service usage
• Detecting, preventing, and addressing technical issues

3. Transfer of Data

Your Personal Data may be transferred to and stored on computers located outside your state, province, country, or other jurisdiction. These locations may have data protection laws that differ from your own. By using our Service, you consent to the transfer of your data, including Personal Data, to India, where it may be processed. We take appropriate measures to ensure the secure handling of your data and maintain compliance with this Privacy Policy.

4. Disclosure of Data

We may disclose your Personal Data in good faith when necessary to:

• Comply with legal obligations
• Protect and defend our rights or property
• Investigate potential misconduct related to the Service
• Safeguard the personal safety of Service users or the public
• Mitigate legal liability

5. Security of Data

We prioritize the security of your data, but please note that no online transmission or electronic storage method is 100% secure. While we employ commercially accepted safeguards to protect your Personal Data, we cannot guarantee absolute security.

6. Service Providers

We may engage third-party companies and individuals (“Service Providers”) to facilitate our Service, perform services on our behalf, or analyze Service usage. These Service Providers only have access to your Personal Data for the purpose of performing these tasks and are bound by confidentiality obligations.

7. Links to Other Sites

Our Service may contain links to third-party websites not operated by us. We recommend reviewing the Privacy Policy of any external site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of these third-party sites or services.

8. Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect Personal Data from individuals under 18. If you are a parent or guardian and are aware that your Child has provided us with Personal Data, please contact us. If we discover that we have collected Personal Data from children without parental consent, we will take steps to remove the information from our servers.

9. Changes to This Privacy Policy

We may periodically update our Privacy Policy. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the “Last Updated” date. Significant changes may be communicated via email or a prominent notice on our Service. It is advisable to review this Privacy Policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us using the following information:

• Email: khojorightnow@gmail.com
• Phone Number: +919530204321

Thank you for choosing Khojo Right Now. Your privacy and trust are important to us, and we are committed to safeguarding your data while providing you with the best possible experience.

Shipping and Delivery Policy https://www.khojorightnow.com is committed to excellence, and the full satisfaction of our customers. https://www.khojorightnow.com proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times. https://www.khojorightnow.com also offers same day dispatch.

SHIPPING

All orders for our products are processed and delivered out in 10-15 working business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us. LOST/STOLEN PACKAGES https://www.khojorightnow.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

RETURN REQUEST DAYS

https://www.khojorightnow.com allows you to return its item (s) within a period of 3 days. Kindly be advised that the item (s) should be returned unopened and unused. https://www.khojorightnow.com allows you to return its item (s) within a period of 3 days. Kindly be advised that the item (s) should be returned unopened and unused.

OUT OF STOCK ITEM PROCESS

https://www.khojorightnow.com has the following options in the event there are items which are out of stock https://www.khojorightnow.com Wait for all items to be in stock before dispatching.

IMPORT DUTY AND TAXES

When dealing with https://www.khojorightnow.com you have the following options when it comes to taxes as well as import duties: You will be required to settle the requisite fees when the items are arriving in the destination country

ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping Policy.

CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts: Email – khojorightnow@gmail.com

Return / Replacement Policy

If your item arrives damaged, defective, or different from what you ordered, you can request a free replacement within 3 days of delivery. Please keep the item in its original condition with the manufacturer's packaging. We may contact you to understand the issue before issuing a replacement.

Important Note:

Customized orders: We print cards according to the information provided during the order. Therefore, we cannot accept replacement, refund, or cancellation requests for spelling mistakes or if you simply change your mind. To raise a replacement request, you can mail us at khojorightnow@gmail.com

Warranty Policy

Your card is covered by a one-year warranty starting from the date of order delivery. This warranty applies only under the following condition: (a) Tapping Issue : If the card does not tap on your NFC-enabled smartphone.
Important Note : To use the tap feature, your smartphone must have NFC capability. To raise a replacement request, you can mail us at khojorightnow@gmail.com